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Jinan Qaroot Company
What is the difference between volumetric weight and mass weight?

The actual weight means the actual weight of the product according to the scale, but volumetric weight is used in the case of products that have a low weight but a large occupied dimension.

What is tracking code?

The tracking code is 11 to 25 digits, which is sent to the sender and receiver of the goods when registering the contract.

When can the information of my sent package be tracked?

After receiving the tracking code, the shipment information can be seen.

What are the payment methods for services?
  • cash
  • So rent
  • online payment
  • Payment on the spot (for contract customers)
What are the costs of sending parcels by land and air?

You can estimate the cost of sending your package through the website.

Can the sender return the package when it is on the way to the destination city?

Yes, as long as the consignee has not received the cargo, the ownership of the cargo belongs to the sender and the sender can return the cargo.